COVID-19

CONSCIOUS

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PURPOSE

 

The purpose of this document establishes a contingency plan for the possible outbreak of the Coronavirus Disease 2019 (COVID-19) in De Plattekloof Lifestyle Estate. This plan covers the containment measures as per the announcement by the President on 15 March 2020, as well as the subsequent written announcement of containment measures to be introduced at Residential Facilities (Old Age Homes) for Older Persons, issued by the Western Cape Government, Reference 13/3/5/2/1, on 19 March 2020. The plan also covers the containment measures that apply to the 21-day lockdown, as announced by the President on 23 March 2020 and published in Government Gazette No. 43143, dated 25 March 2020, in order to protect all residents, visitors, employees and contractors from possible contamination with the virus.

Should you have any questions or concerns, please contact your Estate Management:

  • Kobus Swart on 021 814 7770 and 072 777 0726
  • Andriesa Jacobs on 021 814 7000 and 071 098 4566

 

 

ENTRANCE GATE:

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

The following procedures are followed for any persons entering the estate at the visitors’ gate:

  1. Every person allowed to enter the premises must complete and sign the Screening Tool for Visitors. Screening includes the taking of temperature.
  2. Visitors will be requested to adhere to the estate’s hand hygiene policy and any other policy deemed necessary by the Estate Management.
  3. Every person must sanitise their hands before completion of the Screening Tool for Visitors and before they enter the estate.
  4. If ANY of the answers on the Screening Tool for Visitors is positive, that person will not be allowed to enter the estate.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

The following procedures are followed for any persons entering the estate at the visitors’ gate:

  1. For the duration of the 21 days of shutdown, the entrance gates will be shut. No one will be allowed to enter or exit the estate unless strictly for the purpose of performing an essential, emergency, lifesaving or chronical medical condition service, as set out in the Government Gazette No. 43148 of 25 March 2020, Chapter 2, 11B (1) (a).
  2. Every person allowed to enter the premises must complete and sign the Screening Tool for Visitors. Screening includes the taking of temperature.
  3. Essential maintenance service visitors will be requested to adhere to the estate’s hand hygiene policy and any other policy deemed necessary by the Estate Management.
  4. Every person must sanitise their hands before completion of the Screening Tool for Visitors and before they enter the estate.
  5. If any of the answers on the Screening Tool for Visitors is positive, that person will not be allowed to enter the estate.
  6. No contractors, construction workers, domestic workers or gardeners will be allowed on the premises during the lockdown period. After the lockdown period, they will be restricted to the areas they are working in. They will be screened by their employer and security personnel at the entrance gate.

 

 

CARE CENTRE:

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

Medwell SA has introduced the following preventative measures to ensure the safety of residents in the Care Centre after the lockdown period:

  1. Visitors will be requested to adhere to the Care Centre’s hand hygiene policy and any other policy deemed necessary by the Healthcare Manager.
  2. All visitors will be required to declare their health status as per the Medwell SA screening questionnaire and any other method deemed necessary.
  3. Visitors will only be allowed access once the health status has been cleared by the registered nurse or senior staff member on duty.
  4. Visitors to the Care Centre will only enter and exit the centre through the main entrance. All other entrances and exits will be closed.
  5. Visitors to the Care Centre will be limited to family and representatives.
  6. Care Centre residents may not leave the facility without permission from the Healthcare Manager and if so, may not return until a Covid–19 test is proved negative.
  7. All potential admissions to the Care Centre as from 17 March 2020, must provide a Covid-19 negative test before they can be admitted.
  8. Visiting hours will be restricted accordingly and will be communicated to the family and representatives of the residents.
  9. Only one person at a time will be allowed to visit the resident.
  10. At the discretion of the staff on site, and depending on changing circumstances, visitors may be prohibited, and residents isolated as a precautionary measure. This may come into effect immediately and can be scaled down depending on circumstances.
  11. Family and/or representatives will be informed if such drastic measures were to be implemented.
  12. All service providers and contractors will be screened, and only essential services will be allowed to continue.
  13. Transport services offered to residents will cease with immediate effect.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

NO visitors or De Plattekloof staff members will be allowed to enter the Care Centre during the lockdown period. Only Medwell SA staff dedicated to the Care Centre will be allowed entrance.

 

 

ALL RESIDENTS – ASSISTED LIVING UNITS (TIJGERZICHT) AND INDEPENDENT LIVING (ALL OTHER)

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

  1. No visitors will be allowed to any resident from 19 March 2020 for a 30-day period, unless in exceptional prearranged cases.
  2. All residents are advised to have hand soap in their homes, ready for frequent use during the day. Residents are to wash their hands for at least 20 seconds.
  3. Social contact or closeness is a very serious matter. People passing each other in a passage or any other common area, should keep a distance of at least two arms’ length from each other.
  4. Residents are advised to contact the Health Care Manager should they feel unwell or if they experience any flu-like symptoms and should isolate themselves immediately.
  5. If residents have a sore throat, coughing, tight chest and/or high fever, as a precautionary measure they will not be permitted to visit the doctor or nurse. Instead, residents will need to contact the Care Centre via telephone on the extension 7130, and not push their panic buttons. Should you experience any difficulty in reaching the Care Centre, contact Reception at the extension 7000 and they will immediately assist in contacting Medwell SA to attend to you.
  6. Clinic visits will be on an appointment basis and no “walk-ins” will be allowed. Any person with flu-like symptoms will be seen at their home and advised accordingly, in an attempt to minimise any potential spread.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

  1. As recommended by Medwell SA and in line with guidelines from the Western Cape Government as well as the regulations as published in the above mentioned Government Gazette, all De Plattekloof residents should, for the safety of all, keep to themselves in their respective homes for the remainder of the lockdown period.
  2. No one, except for essential services staff and emergency maintenance staff, will be allowed to move around the estate for the remainder of the lockdown period.
  3. All residents are advised to have hand soap in their homes, ready for frequent use during the day. Residents are to wash their hands for at least 20 seconds.
  4. Social contact and visiting between residents at each other’s homes should be minimised as far as possible, and in any event the number of persons present in any home at the same time will be restricted to three (while observing adequate physical distancing and hand sanitising measures).
  5. Residents are advised to contact the Health Care Manager should they feel unwell or if they experience any flu-like symptoms, and they should isolate themselves immediately.
  6. If residents have a sore throat, coughing, tight chest and/or high fever, as a precautionary measure they will not be permitted to visit the doctor or nurse. Instead, residents will need to contact the Care Centre via telephone on the extension 7130, and not push their panic buttons. Should you experience any difficulty in reaching the Care Centre, contact Reception at the extension 7000 and they will immediately assist in contacting Medwell SA to attend to you.
  7. For the duration of the lockdown period the primary healthcare clinic will be closed. After the lockdown, the hours will be adapted as necessary to prevent any potential exposure between residents.

 

 

DINING ROOM AND SERVING OF MEALS

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

  1. No meals will be served in the dining room as from 17 March 2020.
  2. The bar and the coffee shop are closed from 17 March 2020. When the bar and coffee shop reopen, hand sanitising and social distancing will continue until further notice.
  3. The coffee shop restaurant will continue to operate on a take-a-way delivery basis until further notice.
  4. During the lockdown period, all meals will continue to be delivered to residents until further notice. Residents should use their own cutlery.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

  1. Only essential services staff will be allowed in the dining room for the remainder of the lockdown.
  2. Meals will continue to be delivered to all residents until further notice.

 

 

LIBRARY AND HAIRDRESSER

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

 

LIBRARY:

  1. Residents visiting the library should sanitise their hands before entering and after leaving the library.
  2. Residents should always keep the required social distance from other residents.

 

HAIR SALON:

  1. Residents visiting the hair salon should sanitise their hands before and after leaving the hair salon
  2. Only two residents are allowed at opposite sides of the hair salon at a time, to adhere to social distancing.

 

 

DURING THE 21-DAY LOCKDOWN PERIOD:

 

LIBRARY:

  1. Only two residents are allowed at a time in the library.
  2. Residents visiting the library should sanitise their hands before entering and after leaving the library.
  3. Residents should at all times keep the required social distance from other residents.

 

HAIR SALON:

The hair salon will be closed during the lockdown period.

 

 

FURTHER PRECAUTIONARY MEASURES

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

  1. Communication and feedback meetings to residents are cancelled until further notice.
  2. Arrangements have been made with SPAR and Pick ‘n Pay to deliver residents’ grocery requirements to security at the estate entrance. This is a precautionary measure to safeguard residents and others on the estate from contact with possible contamination.
  3. Should residents require medication, please liaise with Medwell SA. DISCHEM advertises that they also deliver.
  4. In the unlikely event of a full evacuation of Tijgerzicht and the Care Centre, the Care Centre residents will be kept separate from all other residents with their designated staff. Tijgerzicht and other residents will be assisted to follow the normal evacuation procedures and assemble outside in front of Tijgerzicht, as practised.
  5. Residents with flu-like symptoms, with the knowledge of the Care Centre Manager, are required to keep themselves isolated for 21 days. A NO ENTRY sign will be placed on the front door of such a resident.
  6. All residents who have doctor’s appointments MUST communicate such appointments with the Care Centre Manager.
  7. Lift buttons, lift handrails as well as surfaces throughout the estate are sanitised by Feedem regularly.
  8. Hand sanitisers are placed in strategic places and residents are encouraged to make use of it as frequently as possible.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

  1. Communication and feedback meetings to residents are cancelled until further notice.
  2. Arrangements have been made with SPAR and Pick ‘n Pay to deliver residents’ grocery requirements to security at the estate entrance. This is a precautionary measure to safeguard residents and others on the estate from contact with possible contamination.
  3. Should residents require medication, please liaise with Medwell SA. DISCHEM advertises that they also deliver.
  4. In the unlikely event of a full evacuation of Tijgerzicht and the Care Centre, the Care Centre residents will be kept separate from all other residents with their designated staff. Tijgerzicht and other residents will be assisted to follow the normal evacuation procedures and assemble outside in front of Tijgerzicht, as practised.
  5. Residents with flu-like symptoms, with the knowledge of the Care Centre Manager, are required to keep themselves isolated for 21 days. A NO ENTRY sign will be placed on the front door of such a resident.
  6. All residents who have doctor’s appointments MUST communicate such appointments with the Care Centre Manager.
  7. Lift buttons, lift handrails as well as surfaces throughout the estate are sanitised by Feedem regularly.
  8. Hand sanitisers are placed in strategic places and residents are encouraged to make use of it as frequently as possible.

 

 

GENERAL MOVEMENT OF RESIDENTS ON THE COMMON PROPERTY OF THE ESTATE:

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020 AND THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020: 

  1. Residents can move around as normal.
  2. Residents are advised, when moving around, to strictly adhere to the various precautionary measures to combat the spreading of the virus, especially frequent hand sanitising and social distancing.

 

DURING THE 21-DAY LOCKDOWN PERIOD:

  1. For their own safety and that of others, residents are strongly advised to keep to themselves as much as possible, during the lockdown period.
  2. For practical reasons, residents’ movement to and on common property cannot be prohibited. However, all residents will be able to enter Tijgerzicht and visit the point of sale station with their white cards to choose, book and pay for meals. Residents can also walk to the entrance gate to pay for their grocery deliveries from Spar and Pick ‘n Pay. Residents are encouraged to start their cars to ensure the batteries do not run flat.
  3. Where residents have to move around, they must at all times keep themselves and others safe by strict adherence to the precautionary measures to prevent the spreading of the virus.

 

It is of the utmost importance that we all adhere to and practice the precautionary measures as set out below under general advice, in order to prevent the spreading of the virus. In the event of one outbreak in De Plattekloof, all residents will be restricted to their homes and emergency procedures will be introduced.

 

 

GENERAL ADVICE TO RESIDENTS TO MINIMISE RISKS TO THEMSELVES AND OTHERS:

 

AFTER THE PRESIDENT’S ANNOUNCEMENT ON 15 MARCH 2020, THE WESTERN CAPE GOVERNMENT’S WRITTEN COMMUNICATION ON 19 MARCH 2020 AND DURING THE LOCKDOWN PERIOD: 

  1. Residents are to wash their hands with soap and water for 20 seconds as often as possible, especially after sneezing, coughing, being out in public, and touching doorknobs, digital devices, stair bannisters, lift buttons, pens and cups.
  2. Residents are to avoid touching their face, nose, eyes or loved ones until their hands are washed.
  3. Residents are to make use of hand sanitiser if there’s no access to water and soap.
  4. Residents are not to share food, utensils, cups or towels with anyone.
  5. Residents should not visit anyone if they are not feeling well.
  6. The World Health Organisation recommends vaccination against seasonal influenza to prevent contracting it during this time.

 

 

Kobus Swart
Estate Manager

(on behalf of the Body Corporate)